10 Big CX Ideas for 2025 [with on-demand webinar]
The customer experience is undergoing a dizzying evolution that’s disrupting the status quo like never before. Brands must evolve their CX strategies along with these changes—to both avoid massive pitfalls and seize new opportunities.
In this blog post and 54-minute companion on-demand webinar, we discuss 10 major changes affecting the customer experience and how brands can adapt. And in the remainder of this post, we share a quick primer on each of those 10 changes.
>> Read the entire post on Oracle’s Modern Marketing Blog
>> Watch the free, on-demand webinar