Email Marketing RulesThe Unintended Consequences of Inbox Providers Ignoring Email Marketers
Posted on April 22, 2025
It’s not that inbox providers sit between brands and their subscribers, but rather that brands need to satisfy both their subscribers and inbox providers. Just like brands have their own goals and desires, so do subscribers and so do inbox providers.
For example, subscribers want content that’s valuable to them, doesn’t arrive too often, and that’s easy to read and engage with on whatever device they’re using. Meanwhile, inbox providers want brands to authenticate their emails, link to reputable sites, send content their users want to engage with, avoid high spam complaint rates and hard bounce rates, and exercise good list hygiene and inactivity management, among other things.
There’s overlap between these two constituents, but there’s plenty that subscribers want that inbox providers don’t care about and plenty that inbox providers want that subscribers don’t care about. The point is that marketers can’t focus solely on balancing their business needs with their subscribers’ needs. They also have to consider inbox providers.
AI’s Impact on Digital Marketing Jobs: The Highest ROI Opportunity
Posted on April 21, 2025
Many headline-grabbing predictions have been made about the potential impact of AI on jobs. One of the first warnings was from Goldman Sachs, which predicted that “roughly two-thirds of current jobs are exposed to some degree of AI automation, and that generative AI could substitute up to one-fourth of current work.”
More recently, the World Economic Forum predicted that 92 million jobs will be lost over the next 5 years, while another 170 million new jobs will be created. That net increase of 78 million jobs sounds great, but that number glosses over the incredible difficulty of retraining what will likely be a variety of displaced clerical workers to be farmworkers, software developers, and trades workers, among other in-demand roles. That number also glosses over the potential for wage decreases in fields where humans and AI compete.
While the World Economic Forum attributes those labor market shifts to “technological development, the green transition, economic, and demographic shifts,” a big chunk of it will be from generative AI. And it’s important to recognize that as being different from classic AI and machine learning, both of which mostly do tasks that are time-prohibitive for humans. On the other hand, GenAI is engineered almost exclusively to do jobs currently performed by humans.
Critical Apple Mail Changes & When They’ll Impact Marketers
Posted on April 18, 2025
Apple’s iOS 18 update includes the most impactful changes to Apple Mail since their 2021 rollout of Mail Privacy Protection. However, the adoption of these features are on two very distinct and separate timelines. The timeline for Apple Mail app changes will be fairly quick, while the timeline for Apple Intelligence and its impact on the Apple Mail experience will be quite slow.
Let’s look at both of those timelines and the specific features involved.
Inbox Tabs Become Standard: What Marketers Need to Know
Posted on March 13, 2025
More than a decade after Gmail pioneered tabbed inbox interfaces, and many years after other major inbox providers add tabs to their inboxes, Apple Mail has followed suit in its iOS 18 release. Although the introduction of tabs isn’t exactly novel, the fact that roughly half of all emails are opened in Apple Mail means that tabs will suddenly affect many more marketing emails.
Let’s talk about what’s different about Apple Mail’s tabs, why trying to game tab placement is a bad idea, and how you can measure the impact of tabs on your email program. But first, let’s dispel some common misconceptions about email tabs.
The Last Word on February 2025
Posted on March 10, 2025
A roundup of digital and email marketing articles, posts, and social buzz you might have missed last month…
Must-read articles, posts & reports
The Push And Pull Of Privacy: Brands Are Walking An Ethical Tightrope (MediaPost)
Why Smart Marketers Should Front-Load Spending in 2025 (MarTech)
Elon Musk email to X staff: ‘we’re barely breaking even (The Verge)
The Dark Side of Generative AI (Christopher S. Penn)
TikTok Ban Looms: How Ecommerce Brands Can Adapt and Thrive (MartechView)
How Funny Nicknames Tripled My Preference Center Completions (Email Love)
Insightful & entertaining social posts
This morning I read that DeepSeek used training data generated from other language models which has companies like OpenAI fuming, and I can’t stop thinking about how there’s a lesson in there
— Jessica Kant (@jessdkant.bsky.social) January 27, 2025 at 7:08 PM
I’ve opted into ~25 free trials for various software over the last week
And the lack of emails from SO many companies is honestly blowing my mind
— Jess Haney (@jesshaney.bsky.social) February 7, 2025 at 11:55 AM
Patrick Mahomes was reportedly “distracted” during the Super Bowl, allegedly frustrated and confused over why big tech keeps burning billions on AI capex without a clear game plan, sources claim. pic.twitter.com/CWrh39gUIN
— The Transcript (@TheTranscript_) February 10, 2025
The best landing pages aren’t the prettiest.
They’re the clearest.
RSVP Framework:
– Relevant message
– Social proof
– Value clear
– Plain designNo fancy tools needed.
— Jason Resnick (@rezzz.com) February 13, 2025 at 7:16 AM
Noteworthy subject lines
CNN Subscriptions, 2/28 – We still believe in facts. Do you?
kate spade, 2/10 – An ode to the galentines
Nintendo, 2/14 – Pass a controller and gear up for these co-op games!
Zales, 2/6 – Don’t Let This Be The One That Got Away 💍
Priceline.com, 2/6 – A love story, written in savings 💌
Newbury Comics, 2/7 – Wicked Good Valentine’s Day Gifts!
kate spade, 2/12 – Need a last-minute V-Day gift?
Quiksilver, 2/10 – Snow Days Just Got Better ❄️
YETI, 2/18 – Introducing Our New Seasonal Color Collections
Allbirds, 2/11 – Tree Styles For All Occasions 🌳
Forever 21, 2/22 – Denim Dreams 💙
Crate & Barrel, 2/10 – ★★★★★ | There’s a reason these are our bestselling sofas →
Bed Bath & Beyond, 2/12 – Give your Home a Spacelift
Crate & Kids, 2/11 – Healthier nurseries start here →
Williams Sonoma, 2/12 – Bread that’s better than a bakery
Williams Sonoma, 2/22 – Plan a farmer’s market feast
Duluth Trading, 2/18 – Ditch That Damp Feeling
Chubbies, 2/15 – Shirts built for THOSE kinda nights…
Abercrombie, 2/19 – “You would look really good in that.”
Priceline.com, 2/18 – 🚢 Cruise Week = fares from $247
Olive Garden, 2/24 – WE. NOW. DELIVER.
Writers Digest, 2/28 – Less than 200 print copies available, don’t delay!
NFLShop.com, 2/27 – Styles Straight From the Commercial + Free Shipping
AutoZone, 2/17 – Have you ever gotten brake pads for free?
Art.com, 2/19 – Vibrant Pieces by Featured Black Artists
Franky @ Tumblr, 2/28 – This is not a painting. Can you believe it? 🎨
Scout from BARK, 2/15 – Our FREE Jurassic World™ upgrade is wreaking havoc!
New posts on EmailMarketingRules.com
Email Marketing Trends for 2025: Competitive Differentiators
The Biggest Shifts in Email Marketing Trends for 2025 [with on-demand webinar]
Content & Messaging Strategies for Long-Lifespan Products
Email Marketing Trends for 2025: Unproven Opportunities
Marketing, Demystified podcast: The Future of Email Marketing
Email Marketing Trends for 2025: Proven Essentials
Posted on March 7, 2025
Email marketing is constantly evolving, so it can be difficult to know where to invest your time and energy from year to year. Just a few of the recent changes and challenges that email marketers have faced include:
- Economic uncertainty caused by global trade disruptions, high inflation, and high interest rates
- Changes at inbox providers, including broader BIMI support, Apple’s launch of iOS 18, and Gmail’s increasing use of Automatic Extraction
- Generative AI raising concerns and opportunities across the marketing spectrum
To help you prioritize your email marketing efforts this year, we surveyed Oracle Digital Experience Agency’s hundreds of digital marketing experts for the sixth year in a row, asking them to rate the current adoption of a range of email marketing technologies and tactics, as well as the impact they predict each will have in 2025. Then we mapped the results into adoption-impact quadrants.
In this post, we’re looking at the Proven Essentials, which are in the high adoption–high impact quadrant. The technologies and tactics in this quadrant are mature, but are still improving and delivering tremendous results.
Our Proven Essentials stand in stark contrast to our Unproven Opportunities, which still have significant risks associated with them and benefits that haven’t fully materialized. Our Proven Essentials also have a risk profile that’s the inverse of our Competitive Differentiators—that is, where our Competitive Differentiators offer a competitive advantage to early adopters, our Proven Essentials put late adopters at a competitive disadvantage.
Of the 26 trends we’re highlighting this year, 17 of them were rated by our digital marketing experts as being in the high adoption–high impact quadrant for 2025. Let’s talk about each of them in turn.
Is This the Beginning of the End of Big Social Media?
Posted on March 5, 2025
A few years from now, we may look back on 2025 as the beginning of the end of two long-standing mega pillars of the internet. The first is Google’s domination of the search engine marketplace, which is being disrupted by generative AI platforms like ChatGPT and Perplexity, with Google’s market share falling below 90% for the first time since 2015. Antitrust issues aside, there are plenty of reasons to believe it will never be that high ever again.
The second is the end of the era of big social media platforms. Let’s look at the crumbling that’s already started, where things are likely headed, and why the momentum isn’t likely to let up.
Can No-Code Emails Be Accessible?
Posted on March 3, 2025
With marketers under pressure to do more with less, some have turned to no-code email builders as a way to cut costs. However, from an accessibility perspective, these platforms can carry substantial legal risks for email marketers that shouldn’t be overlooked.
Email Marketing Trends for 2025: Competitive Differentiators
Posted on February 28, 2025
Email marketing is constantly evolving, so it can be difficult to know where to invest your time and energy from year to year. Just a few of the recent changes and challenges that email marketers have faced include:
- Economic uncertainty caused by global trade disruptions, high inflation, and high interest rates
- Changes at inbox providers, including broader BIMI support, Apple’s launch of iOS 18, and Gmail’s increasing use of Automatic Extraction
- Generative AI raising concerns and opportunities across the marketing spectrum
To help you prioritize your email marketing efforts this year, we surveyed Oracle Digital Experience Agency’s hundreds of digital marketing experts for the sixth year in a row, asking them to rate the current adoption of a range of email marketing technologies and tactics, as well as the impact they predict each will have in 2025. Then we mapped the results into adoption-impact quadrants.
In this post, we’re looking at the Competitive Differentiators, which are in the low adoption–high impact quadrant. The technologies and tactics in this quadrant are not completely proven, but some companies are already seeing great results from using them. They offer a significant competitive advantage with considerably less risk than our Unproven Opportunities.
But, there are still risks, including the acquisition of smaller providers, frequent process and feature changes as the technology stabilizes, frequent changes in best practices as knowledge grows, changing cost structures, scarcity of needed skills, and other issues. These hassles and expenses are easier to accept, however, because many adopters are already seeing sizable returns on their investments. Their willingness to accept some uncertainty in exchange for good returns gives them a distinct advantage over their competitors, most of whom have yet to embrace these tactics and technologies.
Of the 26 trends we surveyed our digital marketing experts about, seven of them were rated as being in the low adoption–high impact quadrant for 2025. Let’s talk about each of them in turn.
The Biggest Shifts in Email Marketing Trends for 2025 [with on-demand webinar]
Posted on February 20, 2025
Email marketing is constantly evolving, so it can be difficult to know where to invest your time and energy from year to year. Just a few of the recent changes and challenges that email marketers have faced include:
- Economic uncertainty caused by global trade disruptions, high inflation, and high interest rates
- Changes at inbox providers, including broader BIMI support, Apple’s launch of iOS 18, and Gmail’s increasing use of Automatic Extraction
- Generative AI raising concerns and opportunities across the marketing spectrum
To help you prioritize your email marketing efforts this year, we surveyed Oracle Digital Experience Agency’s hundreds of digital marketing experts for the sixth year in a row, asking them to rate the current adoption of a range of email marketing technologies and tactics, as well as the impact they predict each will have in 2025. Then we mapped the results into adoption-impact quadrants.
However, in this post, we’re going beyond the quadrant placements to look at the highest impact trends overall, the trends with the biggest increases and decreases in adoption and impact, the trends with the largest gap between its impact and its adoption, and more.
Welcome! Email Marketing Rules is your guide to understanding the best practices of this complex, often misunderstood channel as you craft the best executions for your brand. Every week, we’ll explore strategies and tactics, discuss tips and inspiration, and dig into industry news and trends.
Chad S. White
Head of Research
Oracle Digital Experience Agency
Author of Email Marketing Rules and nearly 4,000 articles about digital and email marketing
