Gmail's native unsubscribe link in action

Gmail is making email marketers sweat again. In the last year alone, the debut of Tabs caused all-out panic, image caching set new open rate baselines, and grid view led to rendering concerns. Now Gmail is following up with a partial rollout of a highly visible native unsubscribe link in March with a full rollout, which they announced yesterday.

Now any sender including the list-unsubscribe header in their emails will have Gmail’s native unsubscribe link show up next to their “from” name when an email is opened. Previously the only senders who benefited from this functionality were those brands with stellar reputations—which were the ones who needed it the least.

Let’s look at the pros and cons of…

>> Read the entire post on ExactTarget.com

ETMC-HEMC-Blog-Sidebar-370x370Every month through January, we’ll be reviewing our predictions from the 2014 Email Marketing Holiday Calendar for last month and discussing what to expect this month in terms of holiday messaging trends.

In July, we predicted that major retailers would send their active subscribers 18 promotional emails during July—and we were right on target. Our panel of more than 100 retailers sent their subscribers 17.9 emails on average last month.

In August, we’re expecting retailers to again send their active subscribers around 18 promotional emails each. The amount of holiday messaging will be very low.

>> Read the entire post on the ExactTarget Blog

Email Marketing RulesI’m thrilled to announce that I’ll be releasing an updated and expanded 2nd Edition of Email Marketing Rules in early September. I’ll be providing more details in the weeks to come, so stay tuned.

Because I want folks to have the most up-to-date information, I’ll be taking the 1st Edition off the market on Aug. 10. But if you want a copy of the 1st Edition for any reason, now is the time to grab one. Otherwise, hold tight and wait for the arrival of the 2nd Edition in 4 weeks or so.

>> Buy the 1st Edition of Email Marketing Rules

Thanks to everyone that helped make the 1st Edition such a huge success. It’s only because of your support that a 2nd Edition was possible. Thank you!

The Last Word on July 2014

The Last WordA roundup of email marketing articles, posts, tweets and examples you might have missed last month…

Must-read articles, posts & whitepapers

Maybe It’s Time To Redefine ‘The Store’ (Forbes)

The World’s Top 50 Email Marketing Influencers (Vocus)

What’s Next For Inbox Placement? (MediaPost)

The Ultimate Guide to Email Image Blocking (Litmus)

How we made the #emailweekly newsletter (Email Design Review)

A Purchased List is a Dead List (MailChimp)

Gmail Please Fully Support The Style Tag #CanHasStyle [Pls Tweet!] (FreshInbox)

Insightful & entertaining tweets

@iamelliot: OH: it takes special effort to make a plain text email not-responsive, so well done for that

@DelaQuist: Here’s why you still need human supervison in an automated world? pic.twitter.com/ZYz9mqAId5

Great additions to the Swipe File pinboards

Lenovo explains reason for Christmas in July in email sent on 7/18/14 >> View the pin

Michael’s 2-email welcome series sent in 5/2014 >> View the pin

Hipmunk honeymoon infographic email sent on 7/17/14 >> View the pin

Moosejaw polar vortex newsjacking email sent on 7/29/14 >> View the pin

Noteworthy subject lines

TigerDirect, 7/20 — Xmas in July 48-Hour Hi-Definition Special: $449 50″ 1080p LED TV w/ Soundbar + Free Shipping‏
Lenovo, 7/18 — Merry Christmas in July! We got you something…
Petco, 7/18 — ➔ B L A C K F R I D A Y I N J U L Y… ‏
Target, 7/11 — Black Friday in July? It is so on.
Victoria’s Secret, 7/7 — Monday after a long wknd 🙁 Open for : )
Levi’s, 7/3 — Baseball. Apple pie. Levi’s® jeans. (+ up to 30% off)
Threadless, 7/4 — Be careful… This email contains fireworks.
Furniture.com, 7/4 — It’s Party Time: Celebrate America with 15% off Made in the USA items!
Under Armour, 7/4 — Honor Our Heroes On The 4th…& Every Day
babyGap, 7/4 — Take a break from the BBQ (new stuff is here…)
Jetsetter, 7/3 — Party in the USA
Gilt, 7/4 — BOOM. Up to 80% off. 70+ sales. Go 4th and celebrate.
Ikea, 7/4 — Get them ready for college with our online flyer!
Dillards, 7/28 — Don’t miss our catalog: Your Back to Campus Guide
The North Face, 7/13 — #PacksInAction
JCPenney, 7/25 — #LoveItForSchool Sale + $16.99-$19.99 Arizona jeans
Swiss Colony, 7/8 — What I Ate on My Summer Vacation
J. Crew, 7/7 — Sales are the best. Sunburns are the worst.
Pier 1 Imports, 7/28 — Deck out your sundeck.
Kate Spade, 7/17 — what’s piquing your pinterest?
GNC, 7/29 — Do You Know Your Protein Number? Join Over a Million Who Do
Furniture.com, 7/31 — Contact us today for design help!
P&G Everyday, 7/13 — Guilty of over-apologizing? Check out this video #ShineStrong
Express, 7/7 — Introducing Kate Upton for #ExpressJeans
Threadless, 7/21 — Can a magic eraser eliminate this weekend’s questionable decisions?

New posts on EmailMarketingRules.com

Replay of ‘The 5 Trends behind the 2014 Best of the Email Swipe File’ #Webinar Available

Getting Subscribers One Click Closer to Checkout

2014 Email Marketing Holiday Calendar

Put a Dollar in the #EmailSwearJar

The Common Thread

Crowd Favorites from the Swipe File: June 2014

Infographic: Mobile-Friendly Disconnects

The Last Word on June 2014

In our “5 Trends behind the 2014 Best of the Email Swipe File” webinar last week, Andrea Smith and I discussed the 5 critical email design and strategy trends that guided our selection of the 20 emails in the 2014 Best of the Email Swipe File.

We shared research and plenty of real-world examples and discussed how savvy marketers are tapping into the power of these five trends, which are: (1) a growing need to personalize content, (2) a greater sophistication for triggered messages, (3) rendering that’s optimized for the platform, situation, person, and time of open, (4) a unique voice that’s more helpful than promotional, and (5) a continued evolution of the fundamentals.

If you missed this 60-minute webinar, you can now watch the replay here:

And if you’re just interested in flipping through the slide deck, that’s available here:

We only covered a small portion of the content included in the 2014 Best of the Email Swipe File, so we hope you’ll explore all that it has to offer.

July 3, 2014 Barneys New York emailThe more you ask of consumers the less likely they are to give you what you want. That’s why email signup forms perform best when they are short. That’s why bloated checkout processes don’t work well (and why Amazon patented the 1-click checkout). And it’s also why you should keep the number of clicks between an email call-to-action and checkout as short as possible.

Too many emails put too many clicks between that first click in an email and the last click confirming an order. Getting subscribers just one click closer to checkout can significantly impact conversion rates.

For email designs, that’s means three things: First,…

>> Read the entire post on the ExactTarget Blog

2014 Email Marketing Holiday Calendar

Download the 2014 Email Marketing Holiday CalendarThe slow buildup of the holiday season has already begun and many marketers are busy blueprinting their plans for the critical months of November and December. We want to help!

Our 2014 Email Marketing Holiday Calendar contains a sleigh-full of information to help you plan, stay on trend, and ensure you’re sending the right holiday messaging at the right time. Month by month we discuss trends, give you planning advice, link to example campaigns, and share important stats.

>> Download the calendar

Put a Dollar in the #EmailSwearJar

Email Swear JarEvery other channel wishes they were email. It’s used by nearly everyone. People begin and end their days with it. They carry it with them wherever they go on their smartphones. It’s one-to-one. It can be automated. It’s fairly trackable. People overwhelming prefer to get commercial messages via email than any other channel. And it has the highest ROI of all marketing channels.

So it’s no surprise that over the past decade upstart channels like RSS, social media, and mobile have come along and tried to take a shot at email in order to make a statement. “Email is dead” has been their rallying cry.

You can’t really blame them for declaring themselves heir apparent and they succeeded in putting us on the defensive for a while. But this meme has become silly, hollow, and a transparent cry for attention (and shameless linkbaiting). Email usage is beyond healthy. The emergence of new digital channels has only strengthened email. And email service providers have recently been bought for billions of dollars by the titans of technology. Email continues to climb the evolutionary ladder.

Taking the bait and engaging in the “Email is dead” meme gives it a false feel of validity that is wholly undeserved. So I pledge not to mention this meme again and I hope you will do the same. Think of “Email is dead” as a bad word, and it’s not right to repeat bad words even when someone else said them first.

If you slip up, consider publicly acknowledging your mistake by simply tweeting or posting, “I just put a dollar in the #EmailSwearJar.” No need to confess with any specifics.

The #EmailSwearJar also works when you accidentally perpetuate other falsehoods, misconceptions, and evils about email marketing by saying things like “batch and blast,” “email blast,” “set it and forget it,” and anything related to “buying a list.”

And yes, ironic and sarcastic uses of these phrases count against you, because some people won’t understand that you’re joking and they will get the worst kinds of ideas about email.

If you’re in an office with lots of marketers, feel free to create a real Email Swear Jar. When it fills up, do something with the money that improves email marketing like attending a conference, signing up for a course, buying books for new employees, or supporting a worthy cause.

I hope you’ll join me in raising the level of discourse about our channel and our industry. Stand tall, email marketers!

The Common Thread

View all of Chad's MediaPost columnsThree of the most important trends in email marketing right now are personalization, triggered messaging, and rendering techniques. These were the trends that we led off with in our annual Best of the Email Swipe File report this year, and reader reaction has confirmed that we were on the right track.

Since releasing the report, the repins and likes on Pinterest of the emails we highlighted under Advanced Personalization, Triggered Sophistication, and Smart Rendering have significantly outpaced those for the emails highlighted in our other two categories, Unique Voice and Inspired Fundamentals.

However, when we looked at the individual selections that were the trending the most with readers, there was a clear pattern. See if you can figure out what the common thread is among our four most popular selections, each of which was in a different category…

>> Read my entire Email Insider column on MediaPost.com

Crowd Favorites from the Swipe FileWe pin tons of inspiring digital marketing examples to our Swipe File pinboards on Pinterest every month. And each month you tell which ones most inspired you by repinning and liking them.

Here are your favorite pins among the ones we uploaded last month:

The Email Swipe File’s crowd favorite was…

Mini USA >> a re-engagement campaign that oozes brand personality >> View the pin

>> Browse the Email Swipe File

The Social Swipe File’s crowd favorite was…

Mazda Canada >> 4-month-long Instagram campaign using grid view >> View the pin

>> Browse the Social Swipe File

The Mobile Swipe File’s crowd favorite was…

Major League Baseball >> Uses iBeacon to deliver discounts and alerts based on location in ballpark >> View the pin

>>Browse the Mobile Swipe File

The Audience Growth Swipe File’s crowd favorite was…

Wendy’s >> drive-thru sign used to drive social engagement >> View the pin

>> Browse the Audience Growth Swipe File

Help determine this month’s crowd favorites by repinning and liking the Swipe File pins that inspire you most.