Email Marketing RulesThe Last Word on January 2025
Posted on February 3, 2025
A roundup of digital and email marketing articles, posts, and social buzz you might have missed last month…
Must-read articles, posts & reports
What’s In, What’s Out in 2025 (Total Annarchy by Ann Handley)
The FCC Update Signals a New Era for Digital Marketers and Lead Generators (Forbes)
Year in Email 2024: The Fun Edition (Omnisend)
RGE’s Most Saved of 2024 Collection (Really Good Emails)
Stop Using Entrust for Your BIMI Certificates (Word to the Wise)
Meta to End Fact-Checking Program in Shift Ahead of Trump Term (New York Times)
Insightful & entertaining social posts
#htmlemail #emailcode #emailgeeks #emailpeeps #emaildevelopment #emaildeveloper #emaildev #emailmarketing pic.twitter.com/WgXueAoao7
— Anne Tomlin (@pompeii79) January 3, 2025
Your #Comcast #EmailMarketing lists maybe shrinking… if you haven’t seen engagement in the last 2 years? suppress those #email addresses. pic.twitter.com/VYjJQSKJjL
— Keith Kouzmanoff (@emailmp) January 2, 2025
If you send me an “update your email preferences because we want to only send you the emails your interested in” email, I will smash that button. Even if I don’t have any changes to make, I want my support of that email to be recognized. #emailgeeks #emailpeeps #emailmarketing
— Anne Tomlin (@pompeii79) January 8, 2025
AI has read the internet.
It has not read the room.
— Jay Acunzo (@jayacunzo.com) January 13, 2025 at 7:52 AM
I saw a post calling the TikTok ban “mass unemployment.”
I feel for folks, but I’m horrified by how social apps trick ppl into building a biz entirely on what are just marketing channels.
We need businesses that can survive w/o social media. If they can’t, we don’t own our businesses.
They do.
— Jay Acunzo (@jayacunzo.com) January 19, 2025 at 7:51 AM
Noteworthy subject lines
DSW, 1/6 – 2025: The Year You Crush It 👟
Nintendo, 1/16 – Ring in the new year with a digital wallpaper from My Nintendo!
Duluth Trading, 1/1 – Happy New CLEARANCE Year!
Redbubble, 1/31 – New year, new goals. Shop now to stay inspired your way
Overstock, 1/6 – The Decluttering Essentials You’ve Been Waiting For – Up to 50% Off! 😍
Macy’s, 1/18 – Don’t quit! Win your resolution with our help
Wayfair, 1/14 – HOLIDAY LIGHTING for less. *MAJOR* markdowns ➡
Goldbelly, 1/29 – NEW Super Bowl Party Kits are Selling Fast! 🏈⚜️
Chubbies, 1/16 – ROSES ARE RED 🌹
Michaels, 1/16 – Shop handmade love for everyone this Valentine’s Day at MakerPlace 💌
Uncommon Goods, 1/28 – This gift guide is Cupid-approved 💘
Crate & Kids, 1/31 – The Easter Gift Guide is here! Hop to shopping →
DSW, 1/21 – Spring break prep starts with sneakers 👟
Eddie Bauer, 1/13 – JUST IN: Highbeam Reflective Jacket & Backpack
Bass Pro Shops, 1/14 – Bundle Up For Winter Adventures!
Neiman Marcus, 1/14 – Style guide for warm-weather destinations
Vuori, 1/25 – New: The Waffle Shirt Jacket
Williams Sonoma, 1/21 – Busy weeknights = cooking simplified
kate spade, 1/13 – A purse-onality test
Crate & Barrel, 1/6 – How to build a home with purpose
Allrecipes Dinner Tonight, 1/18 – This Slow Cooker Marvel Is Nicole McLaughlin’s Most Popular Recipe
Levi’s® Red Tab™ – $501 Gift Card Sweepstakes
Michaels, 1/13 – Need a new go-to party place? 👀 Michaels is here to help you celebrate! 🎉
IKEA Family, 1/21 – Chad, not sleeping well? 😴
New posts on EmailMarketingRules.com
10 Big CX Ideas for 2025 [with on-demand webinar]
6 Signs You Need an Email Accessibility Audit
First Quarter 2025 Holiday Marketing Quarterly
What XMail’s Launch Could Mean for Email Marketers
A Year of Campaign Subject Lines: Inspiration from 2024
10 Big CX Ideas for 2025 [with on-demand webinar]
Posted on January 24, 2025
The customer experience is undergoing a dizzying evolution that’s disrupting the status quo like never before. Brands must evolve their CX strategies along with these changes—to both avoid massive pitfalls and seize new opportunities.
In this blog post and 54-minute companion on-demand webinar, we discuss 10 major changes affecting the customer experience and how brands can adapt. And in the remainder of this post, we share a quick primer on each of those 10 changes.
6 Signs You Need an Email Accessibility Audit
Posted on January 15, 2025
Ensuring your email campaigns are accessible not only opens doors to a broader audience, but also increases engagement and fosters brand-building inclusivity. With 27% of Americans living with some form of disability, overlooking this demographic can limit your reach, undermine your marketing efforts, and damage your brand image.
Beyond the impact on performance and ethical imperative, the legal landscape surrounding digital accessibility is becoming more stringent. In 2023, the U.S. saw over 4,600 accessibility-related lawsuits, with the majority of those about digital experiences, according to UsableNet. Moreover, the need for brands to be in full compliance with the European Accessibility Act of 2019 this year further heightens the urgency for global marketers to adopt accessibility best practices.
Because of that growing pressure, we’ve seen a significant uptick in requests for our email accessibility audits here at Oracle Digital Experience Agency. But how do you know if your program needs an audit?
First Quarter 2025 Holiday Marketing Quarterly
Posted on January 13, 2025
The holiday season doesn’t have an off-season. Having a successful holiday season means executing a successful year-round strategy. Oracle Digital Experience Agency’s Holiday Marketing Quarterly gives B2C brands a quarter-by-quarter plan for how to achieve more during this critical time of the year with their email marketing and other digital marketing channels.
The first quarter is focused on seizing opportunities, mitigating risks, learning from the just-passed holiday season, and starting to make the larger structural and programmatic changes necessary to succeed in the new year and during the next holiday season. In this Holiday Marketing Quarterly, we cover:
- Holiday Post-Mortems
- Seasonal Buyer Reactivations
- Email Deliverability Recoveries
- Automated Campaign Optimization & Growth
- Creative Refreshes
- Upgrades & Expansions of Your Tech Stack
>> Get the Holiday Marketing Quarterly for free via a no-form download
What XMail’s Launch Could Mean for Email Marketers
Posted on January 9, 2025
Among the new developments to watch in the email space in 2025 may be the launch of XMail, an email inbox platform from X. On Dec. 15, X Owner Elon Musk said on X that XMail is “on the list of things to do.” In a separate post, he indicated that XMail would focus on the “universal” features of email.
Let’s look at some of the issues surrounding this potential launch.
A Year of Campaign Subject Lines: Inspiration from 2024
Posted on January 8, 2025
A catchy, yet descriptive subject line for your email or title for your SMS or push message can give your campaign a sizable boost. One way to stand out and be more relevant is to have a hook that’s connected to a holiday, season, or occasion—like the nearly 1,000 we highlight in our 2025 Content Calendar Assistant.
To inspire you, we’ve pulled together some of our favorite subject lines from 2024 that do just that. Here’s a month-by-month rundown of our faves.
The Last Word on December 2024
Posted on January 3, 2025
A roundup of digital and email marketing articles, posts, and social buzz you might have missed last month…
Must-read articles, posts & reports
Elon Musk Xmail Teaser Poses New Threat For Billions Of Gmail Users (Forbes)
8 Email Marketing Trends to Watch in 2025 (Mailjet)
Emails featuring Top Email 2024 (Email Love)
5 Email Marketing Goals for 2025 (Email on Acid)
Understanding Unsubscribes: A Fresh Perspective for the Holiday Season (Only Influencers)
Insightful & entertaining social posts
This is the kind of shady stuff that makes me want to unsubscribe extra hard. 🙄
— Chenell Basilio (@growthinreverse.com) December 3, 2024 at 6:27 AM
Conference networking pro tip: Create a QR code with your contact info & tattoo it on your body 😂 #marketing
— Ann Handley (@annhandley.bsky.social) December 5, 2024 at 7:06 AM
Noteworthy subject lines
Goldbelly, 12/27 – 🎉Your New Year’s PARTY in a BOX!🎉
Forever 21, 12/5 – NEW: Saweetie Party Styles ❤️
YETI, 12/20 – Ring It In With Rambler® Barware & Free Bottles
Crate & Barrel, 12/20 – Are you ready for New Year’s Eve?
Macy’s, 12/29 – Here’s 25-40% off to help you crush your health goals
Forever 21, 12/27 – New Year Activewear 💪✨
Crate & Kids, 12/27 – Toys everywhere? Up to 20% off The Get Organized Event →
DSW, 12/12 – It’s your year in review!
Quiksilver, 12/29 – Year In Review: Customer’s Favorite Gear
Allrecipes Dinner Tonight, 12/27 – Our Most Popular Side Dish of 2024
Overstock, 12/22 – These Were the Best-Selling Rugs of 2024! 👀
Urban Outfitters, 12/25 – 🥁 and our best sweater are…
Allbirds, 12/2 – Very Last Call For Up To 50% Off 🥵
Gap Cyber Monday, 12/2 – You’ve hit it big. Your cart’s already 50% off.
Redbubble, 12/2 – 🚨 HOURS LEFT for Cyber Monday Up To 60% Off
Superdry, 12/2 – Extended for 24 Hours: Up to 70% Off Ends Tonight
REI, 12/5 – More oops-I-missed-Cyber-Monday deals
Bed Bath & Beyond, 12/5 – 12 Days of Gifts STARTS NOW ✨🎁✨
Urban Outfitters, 12/5 – ✨ deal of the day ✨ 30% off BDG denim
Goldbelly, 12/5 – 🎄The Greatest Christmas Foods on Earth🎄
Michaels, 12/4 – 🕎 Get 50% off Hanukkah décor and hosting essentials to brighten your celebrations 🕎
Google Home, 12/12 – Psst Chad… still holiday shopping?
Uncommon Goods, 12/17 – Still have stockings to stuff?
Crate & Kids, 12/17 – “Oops, I forgot _____ gifts!”
Target, 12/20 – 5 days ‘til Christmas, there’s still time to find great gifts.
vineyard vines, 12/22 – VERY Last Chance For Holiday Delivery! 🗣️
Chubbies, 12/22 – Holiday Crisis Averted: The Perfect Gift in Seconds
Uncommon Goods, 12/27 – 10 things to gift to yourself
adidas, 12/12 – adidas sneakers so good you may just gift them to yourself.
Huckberry, 12/17 – “F*** the price.”
DSW, 12/22 – Is this $10 yours?
Banana Republic, 12/11 – It’s velvet season
Gap Email Exclusive, 12/18 – Just in: The Paddington Bear Collection + order by tomorrow to get gifts by 12/24
Disney Store, 12/26 – 🌊 New Moana 2 arrivals just sailed in
Gap, 12/25 – GAP x DISNEY SWEATS
Gap, 12/5 – Introducing: Gap | Star Wars
Columbia, 12/5 – Members shop new STAR WARS™ gear at 8:30 am PST!
Big Lots, 12/27 – Store Closing: Save Big Before It’s Too Late!
Neiman Marcus, 12/23 – Neiman Marcus Joins Saks Global
New posts on EmailMarketingRules.com
Is Email Marketing’s ROI Sky-High or Irrelevant?
The Most Wonderful (High-Stakes, High-Volume) Time of the Year [Infographic]
Email Marketing Developments in 2024 & Their Ripple Effects in 2025
Year-in-Review Marketing Campaigns: Don’t Drop the Ball
Email Marketing’s Future and Beyond
Posted on January 2, 2025
Named a 2024 Contributor of the Year, I chat with CMSWire about a range of issues that will be critical to marketers this year and beyond, including:
- The future of email marketing
- Balancing personalization & broad appeal
- Improving customer journeys via email
- Email metrics and insights
- Overcoming common email marketing challenges
Happy Holidays!
Posted on December 25, 2024
Wherever you are, whatever you celebrate, my family and I wish you all the best this holiday season. See you in the New Year, EmailGeeks!
Is Email Marketing’s ROI Sky-High or Irrelevant?
Posted on December 17, 2024
For the better part of the past two decades, email marketing’s return on investment has hovered around 40:1, according to a variety of sources. For instance, a recent Litmus survey of more than 2,000 marketers found that email marketing’s ROI is 36:1. That means the average brand can expect to earn $36 for every $1 they spend on their email marketing efforts.
Compared with other channels, email marketing’s ROI is typically near the top of the spectrum, up there with brands’ investments in their website and organic SEO. Email marketing outperforms SMS and push marketing, as well as search, social, and other digital advertising. And it blows away the returns seen with traditional media channels like direct mail, TV, and radio.
This ROI hierarchy has been in place for a long time. Given that, you might expect for brands to be perpetually eager to invest more in their email marketing programs, especially as they gain more AI capabilities. However, that doesn’t appear to be the case.
Instead, brands are deprioritizing marketing and shifting budget from higher-ROI owned channels to lower-ROI paid channels, according to Gartner’s 2024 CMO Spend Survey. That seems like a poor strategy, both short-term and long-term, so why are brands doing this?
Let’s explore possible reasons why brands aren’t more drawn to email marketing’s high ROI.
Welcome! Email Marketing Rules is your guide to understanding the best practices of this complex, often misunderstood channel as you craft the best executions for your brand. Every week, we’ll explore strategies and tactics, discuss tips and inspiration, and dig into industry news and trends.
Chad S. White
Head of Research
Oracle Digital Experience Agency
Author of Email Marketing Rules and nearly 4,000 articles about digital and email marketing
