Email Marketing RulesThe Last Word on December 2016
Posted on January 6, 2017
A roundup of email marketing articles, posts, and tweets you might have missed last month…
Must-read articles, posts & reports
Email Smashes Social Again To Drive One In Five Cyber Monday Sales (MediaPost)
And my four email marketing predictions for 2017 are…. (Adestra)
Limitations of HTML Email Design – Email Width and Size (Chamaileon)
Google says next-generation ReCaptcha coming, where you don’t even have to tick a box (9to5Google)
Growth estimates for smartwatches have been slashed, because no one really wants them… (9to5 Google)
Insightful & entertaining tweets
Reminder to everyone to not purchase #emailmarketing lists, or at least rename them something else in MailChimp. 😫😫😫😫😫😫😫 pic.twitter.com/E7s8DIRx6J
— Jason Rodriguez (@RodriguezCommaJ) December 8, 2016
adulthood is emailing “sorry for the delayed response!” back and forth until one of you dies
— Marissa Miller (@Marissa__Miller) February 26, 2016
No, an email address posted on a website hasn’t implicitly agreed to be added to your mailing list. #emailmarketing
— Sandi Solow (@SandiSolow) December 19, 2016
.@jennatiffany @jmbrandonbb Folk who need mailbox sorting tools never realise how few people have that problem – they really are outliers
— Dela Quist (@DelaQuist) December 20, 2016
Noteworthy subject lines
MAC Cosmetics, 12/13 — Picture-Perfect With Travel-Friendly Skincare
MAC Cosmetics, 12/13 — Disguise Jetlag to the PLANE PRETTY
Kate Spade, 12/10 — no holiday card needed (enjoy complimentary monogramming!)
Lego Shop, 12/10 — Small LEGO® Gifts for Big Smiles!
HP, 12/9 — Gifts. Stocking stuffers. 48 hour sale.
Fossil, 12/13 — Gifts < $50
Victoria’s Secret PINK, 12/9 — FREE Reversible Blanket! (Wishlist-worthy like WHOA.)
Victoria’s Secret, 12/10 — The snuggle is real: Free blanket
Lululemon, 12/13 — oh what fun it is to ride
REI, 12/10 — The Best Gifts Won’t Stay Inside
American Apparel, 12/13 — If She’s Femme or He’s Classic
Drs. Foster & Smith, 12/16 — #NationalFreeShippingDay is Here!
Zulily, 12/10 — Make last-minute magic | thousands of gifts delivered by Christmas
PersonalizationMall.com, 12/13 — Christmas Delivery with Economy Shipping Ends At Midnight Tonight!
NFLshop, 12/20 — 1 DAY ONLY: Free 2-Day Shipping | Order Today, Get it by 12/23 or It’s Free!
The North Face, 12/20 — Free Overnight Shipping. Get Your Gifts in Time.
MAC Cosmetics, 12/13 — Don’t Forget: Live Chat Hours Extended!
The Swiss Colony, 12/20 — Oops – Did You Forget Somebody?
J.Crew, 12/22 — Who’s ya forget? Get to store for 40% off…
ToysRUs, 12/15 — Go Ahead and Go BIG – Srsly, These Offers Are Ginormous!
ThinkGeek, 12/10 — Super size it: 20%, 25%, or 30% off your ThinkGeek order! *insert confetti*
San Diego Zoo & Safari Park, 12/9 — Hand in There, Baby (Sloth)! (Video)
Under Armour, 12/16 — New Star Wars Gear. Need We Say More?
Blue Nile, 12/16 — Propose This Christmas + Free Diamond Earrings
Barneys New York, 12/24 — Have the Happiest Hanukkah!
Michaels, 12/25 — We Wish you a Merry Christmas!
ToysRUs, 12/25 — Merry Christmas & Happy Hanukkah to All!
J.Jill, 12/25 — Happy holidays from J.Jill.
Lands’ End, 12/13 — May we text you? Sign up and get 40% off
American Red Cross, 12/20 — Double your impact before midnight
Autism Speaks, 12/31 — Doubling our commitment, will you join us?
Etsy Finds, 12/31 — The best of 2016
Pier 1 Imports, 12/24 — Pop. Cheers. Fizz. Clink.
Epicurious, 12/31 — 10 Cocktails That Crackle and Pop
New posts on EmailMarketingRules.com
The Evolution of Email Marketing: Past and Future
Happy Holidays from My Family to Yours
Webinar Recording + Q&A: State of Email – A Year in Review
3 Reasons to Take the 2017 State of Email Survey
5 Reasons List-Unsubscribe Concerns Are Overblown
How the Pros Turn Marketing Analytics into Effective Marketing Strategies
15 Industry Experts Share Their #1 Email List Building Tactic
17 Ecommerce Marketing Trends for 2017
Top Email Marketing Trends of 2017
Posted on January 5, 2017
Litmus asked more than 1,200 marketers which of the following six promising email marketing trends they were most excited about for 2017:
- Interactive emails
- Email encryption
- HTML5 video in email
- Big Data personalization in emails
- Omnichannel email experiences
- Automated emails
None of those trends got the majority of respondents excited, so we decided we’d explore all six of them. In addition to sharing our own thoughts, we’ll add in the opinions of some of our Email Marketing in 2020 ebook contributors. Perhaps we can give you some reasons to be more excited about some of these email marketing trends, all of which we think will be impactful this year.
>> Read the full post on the Litmus blog
The Evolution of Email Marketing: Past and Future
Posted on December 28, 2016
Anyone who says email hasn’t changed much in the past few decades is simply demonstrating that they don’t know much about email.
It’s a dangerous mistake for brands to underestimate the evolution of email marketing over the past couple of decades, as it sets them up to not be agile enough to cope with the coming changes—some of which are tectonic.
The major stages of email’s evolution so far include…
Email 1.0: Closed Platform
Email 2.0: Open Platform
Email 3.0: Spam-Complaint Filtering
Email 4.0: HTML Emails
Email 5.0: Mobile Emails
Email 6.0: Mobile HTML Emails
Email 7.0: Engagement-Based Filtering
And the next stages likely include…
Email 8.0: Big Data Personalization & Machine Learning
Email 9.0: Interactivity & Rich Content
Email 10.0: Wearables
Email 11.0: Internet of Things
Email 12.0: Voice Interfaces
For an explanation of all of those stages, especially those next stages that are starting to make a big impact on marketers…
>> Read the entire column on MarketingLand.com
Happy Holidays from My Family to Yours
Posted on December 23, 2016
’Twas two nights before Christmas, and as I slept in my bed,
Not a worry was stirring inside my tired head.
For our stockings were hung by our chimney with care,
And our tree was adored so that no spot was bare,
With popcorn on string and balls made of glass
And pictures of kids and bells made of brass.
There were presents all stacked underneath our grand tree,
For Kate and for Ben, Zach, Dex, and for me—
And even for Piper, our new faithful friend,
Who slept in the kitchen inside her dog pen.
Then from deep in my sleep, I heard a faint jingle,
A jingle that made all my fingers and toes tingle.
I knew in a moment it wasn’t St. Nick.
I threw back my covers and got to my feet quick.
I grabbed my bed lamp in lieu of a broom,
And quietly crept into the next room.
There in the darkness, I squinted to see,
Two beady eyes staring right back at me.
I took a step back, then stepped right back up,
Realizing those eyes were the eyes of a pup.
“Piper?” I said, then I turned on a light,
And saw her cute face, plus a terrible fright,
For all around Piper were things from our tree—
A snowman dismembered, a reindeer’s left ski,
The stripes off a zebra, the hat from a bear,
And a gingerbread man ripped off his red chair.
But for all the destruction, she ate not one present
(Though she left her own that was terribly fragrant).
So I scooped her right up and went into the kitchen,
Where I saw that the door to her pen was wide open.
With the mystery solved and true disaster averted,
I tidied up, relieved that no policed were alerted.
Then I went back to bed and muttered as I turned out the light,
“Happy Almost-Christmas to all, and to all a good night.”
Webinar Recording + Q&A: State of Email – A Year in Review
Posted on December 19, 2016
To understand how email marketing is changing and to identify opportunities for brands, Litmus surveyed more than 900 marketers worldwide. Those extensive results powered our State of Email research series, which included:
- The State of Email Design [ebook]
- The State of Email Salaries & Jobs in the U.S. [ebook]
- The State of Email Production [ebook]
- The State of Email Agencies [infographic]
- And more…
In the State of Email webinar, we shared the most interesting and actionable insights from that research series—and also told you about the 2017 State of Email Survey and the opportunity to win a ticket to The Email Design Conference.
To watch the recording, download the slides, and read the Q&A from the webinar…
>> Get the full recap on the Litmus blog
3 Reasons to Take the 2017 State of Email Survey
Posted on December 16, 2016
For the 2nd year, we’re surveying savvy marketers like you to find out how you plan, create, and send your email campaigns.
Here are three reasons why you should participate in the 2017 State of Email Survey:
- The survey will get you thinking critically about every facet of your email marketing program—from team composition and approval process to email design and software used.
- The results will power the 2017 State of Email research series, which will help you benchmark yourself against your peers and identify opportunities for improvement.
- Everyone who completes the survey will be entered into a drawing to win a free ticket to The Email Design Conference 2017 or a Mystery Litmus Swag Pack.
>> Start the survey
5 Reasons List-Unsubscribe Concerns Are Overblown
Posted on December 14, 2016
Apple’s iOS 10 Mail added support for list-unsubscribe, but the large “easy unsubscribe” banners that appear in marketers emails appear to be driving up opt-outs. Here are 5 reasons why marketers shouldn’t panic…
- Unsubscribes are not inherently bad, since they don’t harm deliverability and may not harm revenue.
- Brands have made it too difficult to unsubscribe and don’t honor opt-outs quickly enough.
- Email users trust native opt-out mechanisms more than the ones supplied directly by brands.
- Enabling list-unsubscribe reduces spam complaints, which in turn improves deliverability.
- List-unsubscribe isn’t new. Apple’s adoption follows Gmail (2009) and Microsoft (2007).
For a full discussion of each of these reasons…
>> Read the entire post on the Litmus blog
How the Pros Turn Marketing Analytics into Effective Marketing Strategies
Posted on December 13, 2016
An understanding of marketing analytics is key for brands to get the answers they need to attract and serve customers well.
To get a holistic perspective on how marketers can use analytics wisely for email marketing, SEO, conversion, pay-per-click advertising, social media marketing, Alexa spoke with me and:
- Eric Enge, CEO at Stone Temple Consulting Corporation, Co-author of The Art of SEO
- Andy Crestodina, Co-founder of Orbit Media Studios, Author of Content Chemistry
- Larry Kim, Founder of WordStream, Top columnist at Inc.com
- Steve Rayson, Director at BuzzSumo
This ebook is great for email marketers who want to better understand what’s driving decisions in other channels and the larger marketing goals across channels.
>> Download “How the Pros Turn Marketing Analytics into Effective Marketing Strategies”
15 Industry Experts Share Their #1 Email List Building Tactic
Posted on December 12, 2016
With email lists losing generally around one-third of their subscribers every year, brands must be rebuilding their lists constantly—ideally adding new subscribers at a faster rate than they’re losing them, and ideally adding subscribers with a lifetime value that’s at least as high as the subscribers they’re losing.
With list building being so critical, AWeber asked me and 14 other email marketing experts for our top tip for growing email lists wisely. This blog post includes tips on forms, incentives, acquisition sources, and more from:
- Erin King, Sr. Email Marketing Manager at Litmus
- Kristen Dunleavy, Content Marketing Manager at Movable Ink
- Amy Schmittauer, Founder of Savvy Sexy Social
- Noah Kagan, Chief Sumo at SumoMe
- Nick Loper, Chief Side Hustler at Side Hustle Nation
- Carl Sednaoui, Director of Marketing at MailCharts
- Mike Nelson, Email Geek at Really Good Emails
- Rachel Moffatt, Social Media Manager at Express Writers
- Brian Dean, Founder of Backlinko
- Nick Westergaard, Chief Brand Strategist at Brand Driven Digital
- Henneke Duistermaat, Founder of Enchanting Marketing
- Andy Crestodina, Co-Founder and Strategic Director at Orbit Media Studios
- Jenna Kutcher, Founder of the Jenna Kutcher Course and Host of The Goal Digger Podcast
- Tom Tate, Marketing Product Manager at AWeber
>> See all the list-building tips on the AWeber blog
17 Ecommerce Marketing Trends for 2017
Posted on December 8, 2016
Ometria asked me and 16 other experts what we thought would be big in ecommerce marketing in 2017.
Predicted trends included a focus on content, understanding customer journeys, the rise of social commerce, a consolidation of retailers’ technology stack, and more.
My prediction about e-commerce marketing next year centers around broadcast vs. triggered emails and how marketers are investing their time and energy and the kinds of returns they’re getting:
Broadcast promotional emails are consuming most of email marketing programs’ resources, but are delivering diminishing returns and cause nearly all email fatigue, unsubscribes, and spam complaints. In 2017, we’re going to see a big shift in resources toward triggered emails, which are already generating the majority of email marketing revenue for some brands. There’s huge potential in welcome emails, cart abandonment emails, browse abandonment emails, back-in-stock notifications, reengagement emails, and other action-, inaction-, date-, and IoT-triggered emails. However, they require care and feeding to ensure they’re up to date, seasonally relevant, optimized, and continually improved.
>> Read about all the trends
Welcome! Email Marketing Rules is your guide to understanding the best practices of this complex, often misunderstood channel as you craft the best executions for your brand. Every week, we’ll explore strategies and tactics, discuss tips and inspiration, and dig into industry news and trends.
Chad S. White
Head of Research
Oracle Digital Experience Agency
Author of Email Marketing Rules and nearly 4,000 articles about digital and email marketing
