Webinar Recording + Q&A: The Root Cause of Poor Email Deliverability

Being blocked and blacklisted should be far less common than they are today, when 34% of marketers have been blocked and nearly 15% have been blacklisted in the past 12 months, according to Litmus’ 2017 State of Email Deliverability report. After examining the subscriber acquisition, permission, inactivity management, and other practices of…

Email Design Podcast #78: The 2017 State of Email Deliverability

In this episode of The Email Design Podcast, I talk with host Kevin Mandeville about the findings of our 2017 State of Email Deliverability ebook, which is the latest in our State of Email Survey research series. The report addresses the email marketing behaviors that improve and harm deliverability. During this 48-minute…

Burnt Hand Deliverability Practices

Brands tend not to spend much time thinking about their deliverability until it’s on fire and many or all of their emails are being blocked. Faced with huge losses of revenue and engagement, brands then rush to try to do the right things to get back in the good graces of inbox…

Report: 2017 State of Email Deliverability

Email marketers can be successful in spite of deliverability problems, but why take the hard path? Make your life easier by avoiding the behaviors that lead to trouble in the first place. After surveying more than 3,500 marketers, we’ve identified the practices that clearly lower email marketers’ risks of being blocked or…

The 5 Most Problematic Subscriber Acquisition Sources

Brands can attract new subscriber through a variety of sources that range from closely aligned with their operations to completely unassociated. Some of these subscriber acquisition sources are inherently much riskier and therefore less valuable than others. In our 2017 State of Email Survey, we asked marketers about their use of 20…

The Marketing Book Podcast: “Email Marketing Rules” by Chad S. White

I had the honor of being the very first email marketing book author on The Marketing Book Podcast, which is hosted by Douglas Burdett. During episode #130, Douglas and I talk about: How email marketing is de-siloing and being integrated with other channels and business functions How email is granted media, not…

Webinar Recording + Q&A: 2017 State of Email Report

Email is a constantly changing landscape of email clients, support, and marketing trends. The email client ecosystem continues to be fragmented and dynamic, and email clients can drop and add support for critical email elements without warning. Combine that with the fact that consumers’ definition of spam is changing, and it’s pretty…

What Is the Biggest Email Marketing Myth?

Doing email marketing right is challenging in the best of circumstances. But it’s made more difficult by all of the outdated and just plain wrong advice out there that leads marketers astray. To put you on the right course, we’re busting 25 email marketing myths—many of which you’ve probably heard repeated so…

Marketing Cloudcast: It’s 2017. Are You Still Making These Email Marketing Mistakes?

I was fortunate to be asked back to be a guest again on Salesforce’s Marketing Cloudcast, which is hosted by Heike Young and Joel Book. During the 34-minute episode, we discussed the upcoming 3rd edition of my book, Email Marketing Rules, and what has changed over the years and is on the…

Webinar: ‘Adapting to Consumers’ New Definition of Spam’ at MarketingProfs Email Marketing Virtual Conference

Join Kath Pay, Kevin Linden, and me at MarketingProfs Email Marketing Virtual Conference on May 12. I’ll be discussing now email marketers can adjust to consumers’ new definition of spam. During my session, you will hear findings from the Adapting to Consumers’ New Definition of Spam report, which is based on a…