Email Marketing RulesTactics Used by the Top 1% of Viral Emails
“One of the key drivers of sharing is social capital. Sharing something of interest to our network is a way of showing that we’re in the know. It is a means to build our professional, cultural or social standing among our circles,” said Alfred Hermida, Associate Professor at the Graduate School of…
5 Secrets to Getting Subscribers to Forward Your Emails
Social sharing gets a lot of attention—in large part, because it’s relatively easy to measure—but the all but invisible email forward can be just as powerful for brands. Whereas social sharing is public, diffuse, and powerful at driving top-of-the-funnel awareness, email forwards are private, targeted, and excel at driving bottom-of-the-funnel action. To…
8 Keys to Making Your Emails Go Viral
“It’s the scatter shot of social versus that sniper bullet of the forward.” That’s how I described the difference between the reach-maximizing social share and the conversion-maximizing email forward in an interview with Elyse Dupré of Direct Marketing News about the findings of our Viral Email report. We spoke at length about…
The Viral Email Report: How to Make Your Emails Go Viral
We tend to associate “going viral” with social media—in part because it’s relatively easy to see and measure the very public noise of social sharing in terms of likes, favorites, and retweets. However, the much quieter email forward is often a much more powerful influencer. In our latest research report, The Viral…
My Time as a MediaPost Email Insider: 8 years, 163 columns
This month was my last as a MediaPost Email Insider. I’ve decided to move on and explore other opportunities, but I wanted to publicly thank MediaPost for sticking with me for 8 years and 3 months through three job changes and three acquisitions. During my time as an Email Insider, I wrote…
Learn the Secrets of Viral Emails at Salesforce Connections on 6/17
Join Justine Jordan and me at Salesforce Connections on June 17 at 2:45pm where we’ll be sharing insights from our upcoming report on The Viral Email. We’ll be sharing benchmarks on email forwarding behavior, insights into what causes subscribers to forward emails, and real-world examples of emails from the top 1% of…
What the Verizon-AOL Deal Might Mean for Email Marketers
While all of the buzz around the $4.4 billion Verizon-AOL deal is about adding more content, video, and ad generation to the mobile company’s distribution platform, the acquisition will also likely affect email marketers. AOL is one of the oldest and most experienced inbox providers and, in terms of webmail rendering, is…
Buy, Buy, Bye: The Perils of Overly Salesy Emails
Email marketing excels at driving sales. That’s in large part due to consumers’ overwhelmingly preference to receive deals, discounts, and other promotions via email rather than through other channels. However, there are very real dangers to being overly promotional with your email messaging mix. In this column for Internet Retailer, I discuss…
#Webinar: Join Me for “Designed for Success” at CloudIQ Summit on 5/28
Once your cart abandonment email program is up and running, it can be easy to ‘set it and forget it,’ letting optimization strategy fall by the wayside. But email is truly one-of-a-kind, requiring unique technical, design and maintenance considerations to keep conversion and performance high. In our CloudIQ Summit session, “Designed for…
How Emails Are Evolving into Mailable Microsites
“The emails of the future will be much more like sending subscribers a microsite than a static message,” I say at the end of my book, Email Marketing Rules. Watching videos, browsing product assortments, and even making product purchases will also be possible without leaving the inbox. When the book was published…
Welcome! Email Marketing Rules is your guide to understanding the best practices of this complex, often misunderstood channel as you craft the best executions for your brand. Every week, we’ll explore strategies and tactics, discuss tips and inspiration, and dig into industry news and trends.
Chad S. White
Head of Research
Oracle Digital Experience Agency
Author of Email Marketing Rules and nearly 4,000 articles about digital and email marketing
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