Inbox Tabs Become Standard: What Marketers Need to Know

Inbox Tabs Become Standard: What Marketers Need to Know

More than a decade after Gmail pioneered tabbed inbox interfaces, and many years after other major inbox providers add tabs to their inboxes, Apple Mail has followed suit in its iOS 18 release. Although the introduction of tabs isn’t exactly novel, the fact that roughly half of all emails are opened in…

Email Marketing Trends for 2025: Proven Essentials

Email Marketing Trends - Proven Essentials

Email marketing is constantly evolving, so it can be difficult to know where to invest your time and energy from year to year. Just a few of the recent changes and challenges that email marketers have faced include: Economic uncertainty caused by global trade disruptions, high inflation, and high interest rates Changes…

Email Marketing’s Future and Beyond

Email Marketing’s Future and Beyond

Named a 2024 Contributor of the Year, I chat with CMSWire about a range of issues that will be critical to marketers this year and beyond, including: The future of email marketing Balancing personalization & broad appeal Improving customer journeys via email Email metrics and insights Overcoming common email marketing challenges >>…

Is Email Marketing’s ROI Sky-High or Irrelevant?

Is Email Marketing’s ROI Sky-High or Irrelevant?

For the better part of the past two decades, email marketing’s return on investment has hovered around 40:1, according to a variety of sources. For instance, a recent Litmus survey of more than 2,000 marketers found that email marketing’s ROI is 36:1. That means the average brand can expect to earn $36…

Promotions Tab Hysteria Is Back! (Thanks, Apple)

Promotions Tab Hysteria Is Back! (Thanks, Apple)

More than a decade after Gmail pioneered tabbed inbox interfaces, and many years after other major inbox providers add tabs to their inboxes, Apple Mail has followed suit with its iOS 18 release. But despite the laggard non-novelty of this change, Apple Mail’s hefty market share has the email marketing industry working…

Third Quarter 2024 Holiday Marketing Quarterly

2024 Q3 Holiday Marketing Quarterly

The holiday season doesn’t have an off-season. Having a successful holiday season means executing a successful year-round strategy. Oracle’s Holiday Marketing Quarterly gives you a quarter-by-quarter plan for how to achieve more during this critical time of the year. The third quarter is focused on the final prep for the start of…

Things I’ve Read about Email Marketing that Are Simply Wrong

Things I’ve Read About Email Marketing That Are Simply Wrong

The web has always been a dicey place to get email marketing advice. Too many people incorrectly think that email marketing hasn’t changed much over the years, so outdated information tends to get recirculated over and over and over. Based on the rise in factual inaccuracies I’ve been seeing in recent months,…

What Email Marketers Should Be Upset About

What Email Marketers Should Be Upset About

There’s no shortage of things in email marketing to be irritated about. The lack of email coding standards, the inconsistent email rendering, the partial support for CSS-based interactivity, the partial support of AMP for email, inconsistent implementations of dark mode, how expensive BIMI VMCs are,… Marketers have also been perpetually frustrated by…

Digital Marketing Domination podcast: Optimizing Email Campaigns

Digital Marketing Domination podcast: Optimizing Email Campaigns with Chad S White

What’s a good open rate? A good click rate? What metrics should businesses be focusing on? And how can they increase them? I join Digital Marketing Domination podcast host Jamil Zabaneh to talk about how businesses can optimize their email marketing results, and much more. Here’s a rundown of our conversation during…

The Right Success Metrics? Depends on Your Email Marketing Business Model

The Right Success Metrics - Depends on Your Email Marketing Business Model

As frustrating as it is to hear “It depends” when you need an answer, it’s far worse to get an overly simplified answer that flattens all the nuance out of a situation. Often, that’s the case with email marketing success metrics. Email opens? Clicks? Revenue? Chances are you’ve seen those held up…