The Best Use Cases for Unique Generative AI-Crafted Emails, Unfortunately

The Best Use Cases for Unique Generative AI-Crafted Emails, Unfortunately

I’m hearing about more and more startups and other tech providers offering brands the ability to use generative AI to create unique marketing emails tailored to individual recipients based on collected data. While there’s undoubtedly a range of potential uses for this kind of capability, I see two as being the most…

Making Seasonal Adjustments to Automated Campaigns to Boost Results

Making Seasonal Adjustments to Automated Campaigns to Boost Performance

Automated campaigns—whether sent via email, SMS, or mobile push—perform so well that they’re often overlooked as not needing attention. However, it’s because of their high engagement and conversion rates that we should be constantly giving automated campaigns extra attention and trying to make them even better. This is especially true during the…

Marketing Book Podcast: ‘A Lot of Structural Changes to How Email Marketing Works’

The Marketing Book Podcast - The 4th edition of Email Marketing Rules

Six years after being on the Marketing Book Podcast to discuss the 3rd edition of Email Marketing Rules, I rejoin host Douglas Burdett to talk about the new 4th edition. During our 1 hour and 17 minute conversation, we cover a wide range of topics, including: What’s new in the 4th edition…

91 Days Success Podcast: Email Marketing Unleashed

91 Days Success Podcast: Email Marketing Unleashed

I join Jonathan Mast, the host of the 91 Days Success Podcast, to chat about how to use email marketing wisely, strategically, and productively. During the 50-minute podcast, we talk about: How I got my start in email marketing Why I wrote the 1st edition of Email Marketing Rules Why I’ve now…

Generative AI for Email Personalization: A Hallucination Wrapped in Confusion

Generative AI for Email Personalization- A Hallucination Wrapped in Confusion

Let me be blunt: We are so far away from generative AI writing personalized emails in any meaningful way. So very far. Yet, I keep hearing people suggest that generative AI will be writing highly personalized emails to individuals in the not-too-distant future. I don’t think this is a realistic expectation at…

Email & Coffee Podcast: ‘The Strategy Comes First’

Coffee & Email podcast

I join Joi Brooks, the host of the Email & Coffee Podcast, to chat about email marketing strategy. During our conversation, we talk about… Email marketing education The biggest design tip to drive results Building interest and nurturing B2B leads Desiloing marketing and omnichannel customer behavior The critical zero stage of email…

The 5 Biggest Changes from a Decade of Email Marketing Change

The 5 Biggest Changes from a Decade of Email Marketing Change

Anytime I see someone complaining about how email marketing is old and hasn’t changed in decades, it just confirms for me that they don’t know anything about email marketing. The truth is that email marketing has undergone tremendous changes, even just in the past 10 years. This has been top of mind…

Email Marketing Trends for 2023: Proven Essentials

Email Marketing Trends for 2023: Proven Essentials

Email marketing is constantly evolving, so it can be difficult to know where to invest your time and energy from year to year. It’s extra challenging in turbulent times like these, when the economic environment, consumer behaviors, and business goals are shifting rapidly. To help you prioritize your email marketing efforts this…

Creating & Maintaining Effective Automated Campaigns

Creating & Maintaining Effective Automated Campaigns

Automations are among the highest performing campaigns a brand can send, dramatically outperforming broadcast campaigns. That’s despite typically representing less than 5% of a brand’s campaign volume, and receiving far less attention than they deserve considering their contributions to revenue versus other campaigns. For instance, triggered and transactional emails generate 20% or…

Email Marketing Trends for 2023: Competitive Differentiators

Email Marketing Trends for 2023: Competitive Differentiators

Email marketing is constantly evolving, so it can be difficult to know where to invest your time and energy from year to year. It’s extra challenging in turbulent times like these, when the economic environment, consumer behaviors, and business goals are shifting rapidly. To help you prioritize your email marketing efforts this…