Tweetables from Dreamforce 2014
Posted by Chad S. White on October 20, 2014
It was a great week at Dreamforce 2014 and I found plenty of great content to tweet about. In case you missed them, here are all the tidbits, factoids, and stats that I shared this week from the conference. You can find all the tweets from Dreamforce at #DF14.
Sears.ca overhauled cart abandonment email, making it a series, showing product abandoned, and adding product recommendations. #DF14 [Tweet]
Sears.ca overhauled cart abandonment email and increased opens by 2.7x and clicks 5.8x. #DF14 [Tweet]
Sears.ca sends browse abandonment email that highlights price drops of browsed product, along with related product recommendations. #DF14 [Tweet]
American Apparel is experimenting with collecting topic preferences on optin confirmation page. ~@_ajdelrosario [Tweet]
American Apparel’s welcome email generates nearly 3,000% ROI. ~@_ajdelrosario [Tweet]
American Apparel is working on launching a welcome email series. ~@_ajdelrosario #DF14 [Tweet]
American Apparel’s birthday email goes out to 14 regions in 8 languages. ~@_ajdelrosario #DF14 [Tweet]
American Apparel targeted customers that tend to buy between 2am and 5am with a “You are not dreaming” campaign. ~@_ajdelrosario #DF14 [Tweet]
75% of marketing budgets will go toward digital channels by 2019, according to Accenture. #DF14 [Tweet]
Journey management strategies can increase sales by 15%. #DF14 [Tweet]
Volvo Construction Equipment’s emails are segmented and personalized by industry. #DF14 [Tweet]
Two-thirds of Beyond the Rack’s revenue comes from their email program. #DF14 [Tweet]
The web is a dying technology. The future of Ecommerce is mobile. -George Colony of Forrester #DF14 [Tweet]
The Customer Insight (CI) officer is an emerging role focused on understanding customer data. -George Colony of Forrester #DF14 [Tweet]
18% of Americans have made a purchase from outside the country in the past 3 months. -Forrester #DF14 [Tweet]
Hillary Clinton talking about Too Small To Fail program that helps parents boost their kids’ language skills. #DF14 [Tweet]
Hillary Clinton supports net neutrality and a free and open internet. #DF14 [Tweet]
Sprouts grocery stores used their social media word cloud to inspire their ad messaging. #DF14 [Tweet]
Sprouts grocery stores focuses on audience engagement (comments, retweets, etc.) and not on audience size. #DF14 [Tweet]
Fred Meyer Jewelers sends a jewelry care email 6 months post-purchase asking customers to come in for product cleaning & inspection. #DF14 [Tweet]
RT @CKunplugged: “@TeamHeller: “90% of world’s data created in last 2 years!” – @benioff #DF14 “…challenge is to make it actionable [Tweet]
Boom! I love Bryan Wade’s passion for the Marketing Cloud product. You can’t succeed without passion. #DF14 [Tweet]
Live Nation tracks over 4,000 customer attributes, using those data points for targeted marketing. #DF14 [Tweet]
McDonalds creates content at the national brand level that their 14,500 local store social media managers can use. #DF14 [Tweet]
Journey Builder is the Salesforce Marketing Cloud’s fastest growing product ever. #DF14 [Tweet]
RT @drewbeechler: “The more you conform, the more of a commodity you are.” @lazerow #df14 #weirdforce [Tweet]
RT @Dreamforce: The #DF14 community has donated 771K meals. Let’s get to the finish line! Donate at http://sforce.co/1nm7lbS or text dfgives to 50555. [Tweet]
RT @lvojvodich: “I want customer service so good that it’s marketing. I want marketing so good that it’s customer service.” @smccorckle at #DF14 [Tweet]
Most tech companies over 20 years old will likely break up in the next 5 years to better compete. ~@pmarca #DF14 [Tweet]
There is no reason that this new generation of tech companies can’t be larger than the previous generation’s. ~@pmarca #DF14 [Tweet]
Apple Pay and Bitcoin will disrupt the financial services industry over the next few years. ~@pmarca #DF14 [Tweet]
Cable TV’s business model is a “melting ice cube.” ~@pmarca #DF14 [Tweet]
Every division at P&G has a head of design. #DF14 [Tweet]
P&G takes their designers on field trips to visit glass blowers, puppet-makers, etc. to keep them inspired. #DF14 [Tweet]
Responsive email design forces you to focus your content and cut out distractions. That in and of itself can boost results. ~@krudz #DF14 [Tweet]
Use call center feedback and Yelp reviews to identify friction points and then address those proactively via email messaging. ~@krudz #DF14 [Tweet]
Your emails are just not going to look the same everywhere. We have to get over that. ~@krudz #DF14 [Tweet]
As an intermediate step toward fully responsive design, consider making just your header & footer responsive. ~@krudz #DF14 [Tweet]
RT @arvindraman: Really great session by @chadswhite on email lifecycle. Nice to take a step back & take a holistic look (esp being on the tech side) #df14 [Tweet]
.@parkerharris says that he thinks of all technology as being design/UX led. [Tweet]
If you want a job in tech, just say you’re a data scientist or a really good designer and you’ll get a job instantly. ~@parkerharris #DF14 [Tweet]
“The business of business is business” was appropriate for 20th century. No longer. Companies have to give back. ~@Benioff #DF14 [Tweet]
Journey Builder needs to be integrated into sales, into service. All of these have journeys too. ~@Benioff #DF14 [Tweet]
Farewell @Dreamforce #DF14. See you September 2015! [Tweet]
Category: Uncategorized
Tags: Email Design & Body Content, Email Metrics & Program Success, Industry Perspective, List Building & Profiling, Onboarding & Welcome Emails, Targeting & Personalization
Welcome! Email Marketing Rules is your guide to understanding the best practices of this complex, often misunderstood channel as you craft the best executions for your brand. Every week, we’ll explore strategies and tactics, discuss tips and inspiration, and dig into industry news and trends.
Chad S. White
Head of Research
Oracle Digital Experience Agency
Author of Email Marketing Rules and nearly 4,000 articles about digital and email marketing
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